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A D O P T I O N  P O L I C I E S

Wellness Guarantee

It's really important to us that your new family members are healthy and happy while they transition into your home. That's why we guarantee that your rats will stay healthy through the first week of their time with you, or your money back.

 

If your rat(s) are deemed very ill by a veterinarian or develop serious health issues within the first two weeks of ownership, you will receive a full refund. However, we are confident that our babies are high quality and healthy enough for this to not even be a concern at all! It's our priority to produce healthy, long-living pets so that you can spend as long as possible with your new friends. We also ask that if any issues come up, you contact us, as we have lots of advice to give and can do our best to help you work through anything you're struggling with.

Return & Exchange Policy

Unfortunately we are unable to return or exchange any adoptions made through us. This is so that our animals (and yours!) can stay as healthy as possible. However, if you need to re-home your rats for any reason, please contact us to give us the option to take them back before you consult the general public.

 

We are always available to help if any issues come up with your animals. We recognize that many people adopting animals may be first-time owners, and we want you to feel safe and comfortable contacting us with any questions, concerns, or feedback about the animals you have adopted. Please consult us if something comes up that you are unprepared for - we will gladly help however we can!

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